Dogla American Collar Company
If any Dogla purchase fails to meet you or your dogs expectations, simply return your merchandise to us in its original and unused condition within 30 days of receipt for a full merchandise exchange, credit or refund. We encourage you to visit our measuring link so you measure your pet as accurately as possible. Custom orders may not be exchanged or refunded, and we cannot accept returns COD. We do not reimburse shipping charges on items that are exchanged due to wrong sizing.
*All exchanges for international orders will be charged an international shipping fee based on the items exchanged.
We cannot honor exchanges for any merchandise that is sent back to us after 30 days, has been used, or is not in its original new condition.
Return Shipping Address
Please ship unused item and packing receipt to the following address:
2400 Kettner Blvd., Studio 206
San Diego, CA 92101
On the packing receipt, please let us know the reason for the return and/or what you would like to exchange the merchandise for. For your protection, we suggest you send your return via Federal Express, UPS or by US Mail with insurance and delivery confirmation for tracking purposes.